Customer Reviews
We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Sharon BaconWe recently purchased a used vehicle and traded in our old one. The guys were all very helpful with a great service and no pressure! Highly recommend.
Helen ElliotFriendly and attentive customer service from start to finish and delighted with my new car. Would highly recommend to anyone looking for a quality used car.
Paul LinenBought car from Kesgrave and had a totally car purchasing great experience. Would highly recommend buying from there garage. Many thanks once again. Paul. Birmingham
Deanna BentmanNice friendly people, not pushy as some garages have been. Good service. Everything is good.
Aimee RowlandFabulous customer service, took the time to listen to my wants & needs & made me feel at ease. Would definitely recommend Kesgrave Cars. Thank you.
Zoe SBought my Honda civic from kesgrave cars after seeing on the forecourt passing 1 evening. Called 1st thing the next day and arranged a test drive. Made the purchase the following day! Chris made it so easy. No pressure at all. Great service and answered all my questions. Would highly recommend.
Gillian AFrom a decent selection of used cars, I found what I was looking for, and was happy with the price and the part exchange value offered on my old vehicle. I could have waited and left with the car the same day, but decided to return for it 48 hours later (but that was personal preference only). It was ready for me to collect at the agreed time, cleaned and polished. My only gripe, and this seems to be a general problem, is every time I buy a car it has less than a thimble full of fuel in. I don't do that when selling, so I'd happily pay to have the option of a full tank on delivery. The V5 has already arrived (3 working days) so it must have been completed quickly. Hopefully the refund of VED on my old car will be equally speedy. So far, all is well, and I look forward to trouble free, safe and happy driving. Thankfully, the garage offers a reasonably priced RAC extended warranty ... just in case.
Linda Bvery pleasant and helpful and friendly could not ask for better staff
Kayleigh RVery friendly service and no pressure to purchase.
Ian DPurchased a Mondeo Titanium from Kesgrave cars. Friendly service with no sales pressure. I'd highly recommend and would buy from them again.
Carole CMade me at ease straight away and very helpful especially on the test drive,which then in turn helped with my descion to purchase a car ,the rest of the crew were helpful too.
Carole CMade me at ease straight away and very helpful especially on the test drive,which then in turn helped with my descion to purchase a car ,the rest of the crew were helpful too.
Stephen HVery helpful. Helped us find a replacement car quickly when ours broke down.
Stephen HVery helpful. Helped us find a replacement car quickly when ours broke down.
Steve LVery good service. Car was ready when they said and all cleaned. Very friendly and helpfull.
Gary OGave me a good price for my BMW. Sold me a lovely Audi with years MOT, 3 months warranty and a fresh valet. Can't fault them
Gary OGave me a good price for my BMW. Sold me a lovely Audi with years MOT, 3 months warranty and a fresh valet. Can't fault them
Robert TVery satisfied with Kesgrave Cars. Have bought three cars through them . Very helpful and friendly staff.
Robert TVery satisfied with Kesgrave Cars. Have bought three cars through them . Very helpful and friendly staff.
Tanya FBrilliant service! They talked to me about the car as well as a fantastic test drive. Would recommend garage to any female driver as you are treated with respect.
Tayna FBrilliant service! They talked to me about the car as well as a fantastic test drive. Would recommend garage to any female driver as you are treated with respect.
Tom JVery friendly, trustworthy service, will go there again
Anita WFriendly honest service. I have used them before and would be happy to recommend them to others.
Kieran StonhamFantastic team, helpful, friendly and not pushy at all. Throughly looked after us from the start. Would definately buy from them again.
Lucy SFantastic garage. Fairly priced, very nice salesman. Brilliant service
Kate MGreat experience all round, very friendly, helpful and honest. Thank you all, I love my new car
David BFirst time purchase from Kesgrave Cars and it was a pleasant one. I will definitely check them out again when we need another car.
David BFirst time purchase from Kesgrave Cars and it was a pleasant one. I will definitely check them out again when we need another car.
Jane SVery helpful, informative.Nothing too much trouble. I had 2 test drives in the car that I bought. It was well presented. A company that takes pride in selling good cars, and helpful with the paperwork too. Really they couldn't have done more. Good communication via telephone and at the garage. Friendly and fair. Next time I need a car I would go there first.
Nigel JExcellent service from chris. Friendly and straight to the point. Very efficient and fast. Good quality purchase. Happy with my toyota aygo. Nigel J.
Car NutChris and Brian at Kesgrave Cars are very welcoming and go the extra mile to make sure you are happy. Popped in looking for a car for my partner and ended up buying one for myself as it was so nice. Buy with confidence - highly recommended!
Chris DavisonGreat company to work for
Kevin McConnellKesgrave Cars were able to source the car we wanted within a couple of days at a good price. They took time to take us through the manual and delivered the car to our home in pristine condition.
We wouldn't hesitate to recommend Kesgrave Cars.
Clear FastltdBrilliant garage. Polite, helpful and honest. MOT was looming and they took my car in at short notice, did a few fixes and it passed. Thank you Kesgrave Cars!!
Curtis RCouldn't have asked for anymore! Fantastic service from staff to finish, a friendly owner who doesn't apply any pressure and can't help enough, unaccompanied testdrive, fully cleaned and valeted on arrival, taxed for me and really looked after me. I would highly recommend this garage.
Paul RGreat friendly service and a trader who goes that extra mile. Highly recommend 5*
Richard BBought a second hand car and traded in my old vehicle. Superb service all round. Would definately recommend
Cnut The GreatAbsolutely fantastic service! Very helpful! They came to pick me up as i didn't have a lift there, saving me the taxi, made everything very simple, and the platinum warranty is definitely worth it, cheap too. Very cheap. Chris and Brian were very friendly, gave me useful advice and generally made it very easy! If you're in Ipswich and looking for a car, as i was, i couldn't recommend them more! Thanks guys!!
Phil GravesFriendly not pushy, very positive experience, very pleased with the car.
A H WatsonWonderful service. Need to find a reason to go back again😀
Jennifer LloydAfter the usual driving around dealers wanting to trade in my car for an upgrade, it was refreshing to come across an honest and genuine salesman Chris at kesgrave cars. As a woman looking for a new car I have previously been made to feel inadequate in making my own decisions and offered silly prices for my trade in. Chris was not only fair and honest he made me feel really comfortable. Nothing was too much hassle and none of my questions were left unanswered. I was given all the time I needed to make my choice and really can't recommend the service enough. Thanks again Chris and you will be seeing me again next time
Stuart BurchFantastic honest customer service. We were made to feel really welcome. The car we were after buying is fabulous and like new. Really pleased with our purchase and will continue to use Kesgrave Cars for our services etc.
David TattonVery friendly and helpful staff willing to go that extra mile to help would definatly recommend visiting them if ur looking for a quality used car
Stuart BWe had a great car purchase experience from Kesgrave Cars. The car is immaculate and we are overjoyed with it. Very honest friendly staff who sorted everything so we could drive away in our new purchase within a couple of hours.
Deborah CIt was a very refreshing change not to have pushy sales people, they gave us time to have a good look at the car and a test drive. Great car very happy we bought it from this garage.
Christine FMy Kia was just what I was looking for, nicely presented and ready to drive away.
Jill SPolite friendly and not pushy Very happy with the car I bought from then
Phillip KFast,friendly and efficient service.Hope the car proves to be too.
Karl BEverything went smoothly, nice people good service
Angela BExcellent customer service and excellent knowledge of the cars.
Darren LSuperb service from Brian and Chris! Cannot fault their customer service.
Toni HiggsChris was very helpful when i went in to just look around. I saw the car that I wanted but he didn't pressure me into buying it straight away. I took it for a test drive and had lots of questions. He was very patient with me and even offered to take me for another test drive. I'm very pleased with my purchase. I highly recommend looking for a car here first. Thank u
Linda Bixbykesgrave cars were very help to us when we got our zafira from them they look after us very well they are very friendly and helpful
Joe WhiteExcellent knowledge and very personable. Would definitely recommend!
R WardGood friendly service, loyalty to regular customers. Highly recommended
Adrian HaylerExcellent customer service, will definitely use them again.
Philip DavenportDealt with chris and brian for many years. First class customer service. All my cars have been excellent .
Darren SampsonVery helpful and friendly
Lana BakerPurchased my new baby from kesgrave cars last week. Chris and his colleague were so helpful they even helped with part exchanging my old car and gave me a really good deal. Excellent customer service throughout and when I picked the car up it was like new. So happy thanks guys!
Paul SBuying a car is always a bit stressful and not knowing whether or not to trust a salesman is always at the back of your mind. Having previously bought a car from Kesgrave Motors and not had any problems, I was more than happy to go back again. Friendly sales staff very helpful and took the stress out of buying and registering my new car.
Anthony CCan't recommend Kesgrave cars more, arrived to test and view my chosen car, wasn't pushed to buy, was able to view and test car in my own time, any questions I had were answered, overall I felt like a valued customer, picked my Zafira the day after test and viewing. Went through all paperwork to make sure I understood everything and helped me get the tax sorted before leaving. 5* place and colleagues
Jack HVery easy transaction , viewed the car and had everything sorted within a few hours and 2 phone calls , collected the car the next day
Jenny LAfter the usual driving around dealers looking to upgrade, it was refreshing to come across an honest and genuine salesman at kesgrave cars. As a woman wanting to trade in my car for something new I have previously been made to feel inadequate in making my own decisions along with being offered silly prices for my car. Kesgrave cars were more than fair and couldn't have been any more helpful. Nothing was too much trouble and any query I had was answered fully without making me feel like I was a hassle to them. I will most definitely go straight to kesgrave cars next time I'm looking to upgrade. Thanks again
Jack DBrian and Chris make a great team. They seem to look for quality cars in the £7-12,000 range. I've just bought a Subaru Outback from them, quite an unusual car, buying it from abroad meaning that they put through a number of calls for me to get the admin sorted out. Willing to give time, patient. The coffee wasn't arabica. Which I thought surprising.It's early days but I've just driven down to South West France 1,000km with no problems coming to light. It looks like a very pukkah car to me. Anyway the entertainment value alone was worth it.
Ricky MExcellent dealership best experience I have had buying a used car salesman so friendly and helpful. And I'm so pleased with my car 10 out of 10 kesgrave cars
Mihaela SI have a exelent experience when I was to buy acar from here.Thank you Kesgrave Ipswich
Darren SVery professional and helpfull, talked me through options. Payed for the car on sat and collected late tue afternoon this was over easter as well
Tom JacksonBrian and Chris provide a very friendly and trustworthy service. They valued our car very fairly and provided us with a wonderful and well priced second hand car. Very nice chaps (a breath of fresh air in the industry), will go there again and recommend to others.
David BoddeyIt must have been the fastest sale ever. Chris put the car on in the morning and we bought it by 11am. A good car for the price.
James MQuick and professional service, well organised and helped with a smooth transition by taxing my car for me
Colin CFriendly and informative. Would recommend to anyone looking for a quality used car
Jaromir CVery easy and very helpful staff and good quality product
Johnny DoweGreat car dealership. Buy buy buy!
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