Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Sharon Bacon

We recently purchased a used vehicle and traded in our old one. The guys were all very helpful with a great service and no pressure! Highly recommend.

Helen Elliot

Friendly and attentive customer service from start to finish and delighted with my new car. Would highly recommend to anyone looking for a quality used car.

Paul Linen

Bought car from Kesgrave and had a totally car purchasing great experience. Would highly recommend buying from there garage. Many thanks once again. Paul. Birmingham

Deanna Bentman

Nice friendly people, not pushy as some garages have been. Good service. Everything is good.

Aimee Rowland

Fabulous customer service, took the time to listen to my wants & needs & made me feel at ease. Would definitely recommend Kesgrave Cars. Thank you.

Zoe S

Bought my Honda civic from kesgrave cars after seeing on the forecourt passing 1 evening. Called 1st thing the next day and arranged a test drive. Made the purchase the following day! Chris made it so easy. No pressure at all. Great service and answered all my questions. Would highly recommend.

Gillian A

From a decent selection of used cars, I found what I was looking for, and was happy with the price and the part exchange value offered on my old vehicle. I could have waited and left with the car the same day, but decided to return for it 48 hours later (but that was personal preference only). It was ready for me to collect at the agreed time, cleaned and polished. My only gripe, and this seems to be a general problem, is every time I buy a car it has less than a thimble full of fuel in. I don't do that when selling, so I'd happily pay to have the option of a full tank on delivery. The V5 has already arrived (3 working days) so it must have been completed quickly. Hopefully the refund of VED on my old car will be equally speedy. So far, all is well, and I look forward to trouble free, safe and happy driving. Thankfully, the garage offers a reasonably priced RAC extended warranty ... just in case.

Linda B

very pleasant and helpful and friendly could not ask for better staff

Kayleigh R

Very friendly service and no pressure to purchase.

Ian D

Purchased a Mondeo Titanium from Kesgrave cars. Friendly service with no sales pressure. I'd highly recommend and would buy from them again.

Carole C

Made me at ease straight away and very helpful especially on the test drive,which then in turn helped with my descion to purchase a car ,the rest of the crew were helpful too.

Carole C

Made me at ease straight away and very helpful especially on the test drive,which then in turn helped with my descion to purchase a car ,the rest of the crew were helpful too.

Stephen H

Very helpful. Helped us find a replacement car quickly when ours broke down.

Stephen H

Very helpful. Helped us find a replacement car quickly when ours broke down.

Steve L

Very good service. Car was ready when they said and all cleaned. Very friendly and helpfull.

Gary O

Gave me a good price for my BMW. Sold me a lovely Audi with years MOT, 3 months warranty and a fresh valet. Can't fault them

Gary O

Gave me a good price for my BMW. Sold me a lovely Audi with years MOT, 3 months warranty and a fresh valet. Can't fault them

Robert T

Very satisfied with Kesgrave Cars. Have bought three cars through them . Very helpful and friendly staff.

Robert T

Very satisfied with Kesgrave Cars. Have bought three cars through them . Very helpful and friendly staff.

Tanya F

Brilliant service! They talked to me about the car as well as a fantastic test drive. Would recommend garage to any female driver as you are treated with respect.

Tayna F

Brilliant service! They talked to me about the car as well as a fantastic test drive. Would recommend garage to any female driver as you are treated with respect.

Tom J

Very friendly, trustworthy service, will go there again

Anita W

Friendly honest service. I have used them before and would be happy to recommend them to others.

Kieran Stonham

Fantastic team, helpful, friendly and not pushy at all. Throughly looked after us from the start. Would definately buy from them again.

Lucy S

Fantastic garage. Fairly priced, very nice salesman. Brilliant service

Kate M

Great experience all round, very friendly, helpful and honest. Thank you all, I love my new car

David B

First time purchase from Kesgrave Cars and it was a pleasant one. I will definitely check them out again when we need another car.

David B

First time purchase from Kesgrave Cars and it was a pleasant one. I will definitely check them out again when we need another car.

Jane S

Very helpful, informative.Nothing too much trouble. I had 2 test drives in the car that I bought. It was well presented. A company that takes pride in selling good cars, and helpful with the paperwork too. Really they couldn't have done more. Good communication via telephone and at the garage. Friendly and fair. Next time I need a car I would go there first.

Nigel J

Excellent service from chris. Friendly and straight to the point. Very efficient and fast. Good quality purchase. Happy with my toyota aygo. Nigel J.

Car Nut

Chris and Brian at Kesgrave Cars are very welcoming and go the extra mile to make sure you are happy. Popped in looking for a car for my partner and ended up buying one for myself as it was so nice. Buy with confidence - highly recommended!

Chris Davison

Great company to work for

Kevin McConnell

Kesgrave Cars were able to source the car we wanted within a couple of days at a good price. They took time to take us through the manual and delivered the car to our home in pristine condition.
We wouldn't hesitate to recommend Kesgrave Cars.

Clear Fastltd

Brilliant garage. Polite, helpful and honest. MOT was looming and they took my car in at short notice, did a few fixes and it passed. Thank you Kesgrave Cars!!

Curtis R

Couldn't have asked for anymore! Fantastic service from staff to finish, a friendly owner who doesn't apply any pressure and can't help enough, unaccompanied testdrive, fully cleaned and valeted on arrival, taxed for me and really looked after me. I would highly recommend this garage.

Paul R

Great friendly service and a trader who goes that extra mile. Highly recommend 5*

Richard B

Bought a second hand car and traded in my old vehicle. Superb service all round. Would definately recommend

Cnut The Great

Absolutely fantastic service! Very helpful! They came to pick me up as i didn't have a lift there, saving me the taxi, made everything very simple, and the platinum warranty is definitely worth it, cheap too. Very cheap. Chris and Brian were very friendly, gave me useful advice and generally made it very easy! If you're in Ipswich and looking for a car, as i was, i couldn't recommend them more! Thanks guys!!

Phil Graves

Friendly not pushy, very positive experience, very pleased with the car.

A H Watson

Wonderful service. Need to find a reason to go back again😀

Jennifer Lloyd

After the usual driving around dealers wanting to trade in my car for an upgrade, it was refreshing to come across an honest and genuine salesman Chris at kesgrave cars. As a woman looking for a new car I have previously been made to feel inadequate in making my own decisions and offered silly prices for my trade in. Chris was not only fair and honest he made me feel really comfortable. Nothing was too much hassle and none of my questions were left unanswered. I was given all the time I needed to make my choice and really can't recommend the service enough. Thanks again Chris and you will be seeing me again next time

Stuart Burch

Fantastic honest customer service. We were made to feel really welcome. The car we were after buying is fabulous and like new. Really pleased with our purchase and will continue to use Kesgrave Cars for our services etc.

David Tatton

Very friendly and helpful staff willing to go that extra mile to help would definatly recommend visiting them if ur looking for a quality used car

Stuart B

We had a great car purchase experience from Kesgrave Cars. The car is immaculate and we are overjoyed with it. Very honest friendly staff who sorted everything so we could drive away in our new purchase within a couple of hours.

Deborah C

It was a very refreshing change not to have pushy sales people, they gave us time to have a good look at the car and a test drive. Great car very happy we bought it from this garage.

Christine F

My Kia was just what I was looking for, nicely presented and ready to drive away.

Jill S

Polite friendly and not pushy Very happy with the car I bought from then

Phillip K

Fast,friendly and efficient service.Hope the car proves to be too.

Karl B

Everything went smoothly, nice people good service

Angela B

Excellent customer service and excellent knowledge of the cars.

Darren L

Superb service from Brian and Chris! Cannot fault their customer service.

Toni Higgs

Chris was very helpful when i went in to just look around. I saw the car that I wanted but he didn't pressure me into buying it straight away. I took it for a test drive and had lots of questions. He was very patient with me and even offered to take me for another test drive. I'm very pleased with my purchase. I highly recommend looking for a car here first. Thank u

Linda Bixby

kesgrave cars were very help to us when we got our zafira from them they look after us very well they are very friendly and helpful

Joe White

Excellent knowledge and very personable. Would definitely recommend!

R Ward

Good friendly service, loyalty to regular customers. Highly recommended

Adrian Hayler

Excellent customer service, will definitely use them again.

Philip Davenport

Dealt with chris and brian for many years. First class customer service. All my cars have been excellent .

Darren Sampson

Very helpful and friendly

Lana Baker

Purchased my new baby from kesgrave cars last week. Chris and his colleague were so helpful they even helped with part exchanging my old car and gave me a really good deal. Excellent customer service throughout and when I picked the car up it was like new. So happy thanks guys!

Paul S

Buying a car is always a bit stressful and not knowing whether or not to trust a salesman is always at the back of your mind. Having previously bought a car from Kesgrave Motors and not had any problems, I was more than happy to go back again. Friendly sales staff very helpful and took the stress out of buying and registering my new car.

Anthony C

Can't recommend Kesgrave cars more, arrived to test and view my chosen car, wasn't pushed to buy, was able to view and test car in my own time, any questions I had were answered, overall I felt like a valued customer, picked my Zafira the day after test and viewing. Went through all paperwork to make sure I understood everything and helped me get the tax sorted before leaving. 5* place and colleagues

Jack H

Very easy transaction , viewed the car and had everything sorted within a few hours and 2 phone calls , collected the car the next day

Jenny L

After the usual driving around dealers looking to upgrade, it was refreshing to come across an honest and genuine salesman at kesgrave cars. As a woman wanting to trade in my car for something new I have previously been made to feel inadequate in making my own decisions along with being offered silly prices for my car. Kesgrave cars were more than fair and couldn't have been any more helpful. Nothing was too much trouble and any query I had was answered fully without making me feel like I was a hassle to them. I will most definitely go straight to kesgrave cars next time I'm looking to upgrade. Thanks again

Jack D

Brian and Chris make a great team. They seem to look for quality cars in the £7-12,000 range. I've just bought a Subaru Outback from them, quite an unusual car, buying it from abroad meaning that they put through a number of calls for me to get the admin sorted out. Willing to give time, patient. The coffee wasn't arabica. Which I thought surprising.It's early days but I've just driven down to South West France 1,000km with no problems coming to light. It looks like a very pukkah car to me. Anyway the entertainment value alone was worth it.

Ricky M

Excellent dealership best experience I have had buying a used car salesman so friendly and helpful. And I'm so pleased with my car 10 out of 10 kesgrave cars

Mihaela S

I have a exelent experience when I was to buy acar from here.Thank you Kesgrave Ipswich

Darren S

Very professional and helpfull, talked me through options. Payed for the car on sat and collected late tue afternoon this was over easter as well

Tom Jackson

Brian and Chris provide a very friendly and trustworthy service. They valued our car very fairly and provided us with a wonderful and well priced second hand car. Very nice chaps (a breath of fresh air in the industry), will go there again and recommend to others.

David Boddey

It must have been the fastest sale ever. Chris put the car on in the morning and we bought it by 11am. A good car for the price.

James M

Quick and professional service, well organised and helped with a smooth transition by taxing my car for me

Colin C

Friendly and informative. Would recommend to anyone looking for a quality used car

Jaromir C

Very easy and very helpful staff and good quality product

Johnny Dowe

Great car dealership. Buy buy buy!