Important Message
OUR RESPONSE TO THE COVID-19 SITUATION Please be reassured that we are taking the spread of COVID-19 extremely seriously. Our priority is always the safety and well-being of our employees and our customers. We wanted to take this opportunity to update you on the steps we’re taking to ensure we continue to be able to help our customers during these challenging times. Level of Service So far as is possible, we are looking to maintain our normal levels of service. We remain open for business, supporting our customers for service and repair work and offering used vehicle sales. Additionally, we are taking extra steps to help customers without the need for them to visit a dealership, should they prefer. Please be assured we are following the latest advice from the Government, Public Health England and other authorities, and in the event of any escalation in this advice we will follow their guidance. Dealership Staff We’re making sure all our teams understand the role each of us can play to help prevent the spread of germs including thorough hand washing and, of course, self-isolation if required. Whilst we are, as always, delighted to see customers, please don’t be offended that we won’t be shaking hands and will be keeping a safe distance, to help reduce the risk of spreading the virus. Cleanliness & Hygiene at our Dealerships We’ve significantly enhanced our daily cleaning routines within our dealerships and offices, with particular focus on ‘touch surfaces’ to reduce the risk of passing on infection. As part of our normal servicing and vehicle preparation procedures, we are wiping down the key touch points of every vehicle. This applies to customer vehicles with us for service or repair, used vehicle hand-overs, and the loan vehicle. Latest guidance suggests packaging on parts and accessories is not a major source of possible infection. We will continue to review and update these procedures. We would ask that if you feel unwell or are displaying any of the symptoms of COVID-19, you contact us before visiting so we can try to make alternative arrangements for a later date. Alternative Arrangements In the event that you are well but would rather not visit us, then we are able to offer a collection and delivery service for your vehicle when booking in any Service or MOT work, In the case of vehicle sales, We can arrange demonstrations at your home. If you require further information in relation to these services then please contact our team. In Summary Thank you for your continued support. We are committed to continuing to provide you with the service you expect from us, with all the necessary measures in place.

Meet The Team

Meet the people behind Kesgrave Cars Ltd

Brian - owner | Kesgrave Cars Ltd
Brian Director

Brian has been involved in the motor trade for over 30 years. Having previously worked for the FORD main dealership in Ipswich, and the MERCEDES BENZ dealer also in Ipswich. Gaining a huge amount of experience in the Retail motor industry set up the Business of KESGRAVE CARS in 1997.

Chris - owner | Kesgrave Cars Ltd
Chris Director

Chris has been involved in the motor trade since leaving school at the age of 18. First of all working for the main FORD dealership, in car sales and also as a finance specialist. He then moved to the PORSCHE and FERRARI dealership in Colchester as a Sales executive. In 1997 he set up KESGRAVE CARS with Brian.

Dan - technician | Kesgrave Cars Ltd
Dan Technician

Daniel has been with us for 2 years now. Having worked previously for a national service centre where he served his apprenticeship. Daniel is a qualified MOT tester and has a great deal of experience in diagnostics and electrical problem solving.

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